We think that it is in the interests of our organisation and those with whom we work that all communications are conducted civilly and with dignity. Therefore we will endeavour to:
- show respect and courtesy towards all those who are engaged in discussions, whatever views they hold
- acknowledge that there are many differing, deeply held and valid points of view
- use language carefully and avoid personal or other remarks which might cause unnecessary offence
- listen carefully to all points of view and seek fully to understand what concerns and motivates those with differing views from our own
- ask questions for clarification and when we may not understand what others are saying or proposing
- express our own views clearly and honestly with transparency about our motives and our interests
- respond to questions asked of us with clarity and openness and, whenever we can, with credible information
- look for common ground and shared interests at all times